SI KM Leaders Call – Using Expertise

The slides can be downloaded from slideshare. Download the audio.

UPDATE: Download the SI KM Leaders call mp3. Many thanks to everyone who participated – and my apologies for being late (I was literally holding the baby).

ANOTHER UPDATE: Patrick’s presentations @ KM World 2009.

Links:

• Straits Knowledge
• The Using Expertise blog, wiki & survey
• Gary Klein & Dorothy Leonard
• Lost Knowledge & Continuity Management
• The Black Swan & The Long Tail

Using Expertise Survey

We’re at an interesting stage in our open research project on how expertise is valued and leveraged in organisations. We’ve collected something close to 200 stories (which are still feeding into the project blog) and we’ve conducted four sensemaking workshops so far, three in Australia (thanks to Michelle / KMRt , Anecdote / actKM & Kim / UTS) and one just completed yesterday in Dubai (thanks to Luke Naismith and the Knowledge and Human Development Authority), with more planned for Singapore, USA and maybe Hong Kong.

The workshop outputs are being posted into the project wiki. (If you are interested in hosting a workshop somewhere, let us know… we don’t charge as it’s a community research project, we just need to figure out travel and expenses).

We’ve now got to the point where we’re starting to get some insights that we’d like to check out on a larger scale through a survey. It’s short and snappy, and you’ll get to see the responses so far once you’ve completed (or go back and visit as the survey unfolds). Please do visit and take the survey and pass it on to anyone else you think might be interested.

Here’s the link! http://tinyurl.com/expertisesurvey

AFR – They’re shooting blind in a lay-off frenzy

The Australian Financial Review published an article last month about the negative implications of lay-offs* in which I was quoted. It mentions the Using Expertise project that Patrick Lambe & I have been working on.

*Beyond the really obvious one.

Using Expertise Narrative Survey