Innotecture

Entries tagged as ‘knowledge management’

Conference Redux

October 25, 2009 · Leave a Comment

From the lack of posts here, it may seem that I’ve been slack. In fact I’ve been busy with paid work and the public outings that I have done haven’t necessarily involved presentations & notes. I thought I’d just note what these were:

If you enjoyed any of these events and would like to catch for a coffee then don’t be shy – drop me a line!

Categories: Presentations
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actKM Conference 2009 – Mapping KM

October 25, 2009 · 18 Comments

I’ve not done a lot of presentations recently. I’ve preferred to do something a little more “interactive”. So when the call for papers came out for actKM 2009, the last thing I wanted to do was a paper. Instead I was interested in exploring the edges of knowledge management. I wasn’t really sure how to do that but I had something in the back of my mind from the Mindell’s process work. This can involve exploring psychological “edges” using physical movement and other techniques. So I dipped my toe in the water and sent out a question to the actKM email list concerning disciplinary boundaries. The response I got back wasn’t particularly helpful and this indicated that I couldn’t do anything too confronting.

Then the thought struck me. Get the participants to draw maps. So that’s what I did. Six tables, six maps. In each case I asked them to map out knowledge management as an imaginary nation and then identify who else this nation might interact with (through trade, war or something else).

Some comments:

  • “Finance” crops up as an ambiguous/hostile power is a couple of maps – and as the “Resource Shark” in another.
  • Some of the maps are a little idealistic – how things should be rather than how they are.
  • One of the maps positions KM’s neighbours as process-based – e.g. six sigma, BPM, Lean, TQM.
  • One group had the occasional KM guru on the map – but up a mountain separate from practitioners.
  • Technology is often mentioned but rarely given centre-stage.
  • One group started identifying KM’s neighbours (e.g. Project Management, Organisational Development) without any prompting but others took a more KM-centric perspective.

What do you see?

Categories: Presentations
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Justifying Your Knowledge Management Programme

November 3, 2008 · 14 Comments

After the actKM conference session, I decided to write the presentation up as a short white paper: Justifying Your Knowledge Management Programme. Many thanks to Andrew Mitchell and Keith De La Rue for their comments and suggestions.

I’d welcome your feedback as well – which you can send as an email or write as a comment to this post. There’s even a wiki version of the paper on wikispaces – which people can do with what they like but I take no responsibility for.

[Update: As David Gurteen has requested, a creative commons license has been appended to the document]

Categories: Articles & Papers
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actKM presentation: Showing the Value of KM

October 17, 2008 · 1 Comment

This presentation has been around for a while but I finally got to tell the story behind it all on Tuesday.

Categories: Presentations
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HR Monthly – Virtually Indispensable

September 5, 2008 · Leave a Comment

Download Virtually Indispensable – which the nice folks at hrmonthly have published in their latest edition. I think it may be better summed up with its original title – “Networkplace”.

First published in hrmonthly September 2008. hrmonthly is published for The Australian Human Resources Institute.

Categories: Articles & Papers
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Closing The Deal (KM Review)

August 25, 2008 · Leave a Comment

Closing the Deal (KM in a sales environment) was written for Melcrum’s KM Review magazine with Keith De La Rue a month or two ago. Comments welcome.

Categories: Articles & Papers
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