Closing The Deal (KM Review)

Closing the Deal (KM in a sales environment) was written for Melcrum’s KM Review magazine with Keith De La Rue a month or two ago. Comments welcome.

Easing the Pain of Email with Social Software

Plus notes here: http://engineerswithoutfears.blogspot.com/2008/08/enterprise-20-presentation.html

Open Publish 2008: The Truth About Enterprise 2.0

Michael Sampson live-blogged some notes here: http://www.michaelsampson.net/2008/07/notes-on-the-tr.html